Policies

Deposit
Outstanding Invoice
Revisions
Displaying work
Deposit

All clients are charged a 50% deposit before work begins, which is part refundable if you cancel after the first draft. Then 50% once the final design is handed in. You will be given the agreed file formats you requested, please ensure they are discussed before we begin. Please be aware that your deposit is not refundable, should you ask for any changes or adjustments after your first draft has been provided.

Outstanding Invoice

Once work has been completed, outstanding invoices should be paid within 7 days. Any invoices that are left unpaid past the due date period will incur an additional charge, each day, until paid.

Revisions

Each client is given their first revision for free. If we have not concluded your project after your first round of revisions each revision therein will be subject to a fee. Fee will vary depending on the revisions’ complexity and time consumption. These revisions will be charged on top of your final cost.

Displaying Work

Clients are asked if their project can be displayed on our site after completion. If you have any issues with your work being displayed or would like it removed from our site. Please contact us or alternatively, let us know your preferences once the project has been completed.

Disclaimer - Please note these policies do not apply to all projects. If you have any questions regarding our policies or how they work with your project, please contact us using the contact form or our email address.